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Friday 11 November 2011

My Experience Handling Event ID: 10830 issue


My Experience Handling Event ID: 10830 issue

Event Type:           Error
Event Source:       Health Service Modules
Event Category:   None
Event ID:                10830
Date:                      11/11/2011
Time:                      10:33:27 AM
User:                      N/A
Computer:             IND-APP142
Description:
An alert couldn't be inserted to the database. This could have happened because  of one of the following reasons:

                - Alert is stale. The alert is generated by an MP recently deleted.
                - Database connectivity problems or database running out of space.
                - Alert received is not valid.

 The following details should help to further diagnose:

 Details: RuleId:8654b44b-a532-3e3a-19be-1d4a66e9f790. HealthServiceId:e840b3ad-86d3-d373-1970-4c8b39f171c2. The INSERT statement conflicted with the FOREIGN KEY constraint "FK_Alert_BaseManagedEntity". The conflict occurred in database "OperationsManager", table "dbo.BaseManagedEntity", column 'BaseManagedEntityId'.
The statement has been terminated.RuleId:8654b44b-a532-3e3a-19be-1d4a66e9f790. HealthServiceId:e840b3ad-86d3-d373-1970-4c8b39f171c2. The INSERT statement conflicted with the FOREIGN KEY constraint "FK_Alert_BaseManagedEntity". The conflict occurred in database "OperationsManager", table "dbo.BaseManagedEntity", column 'BaseManagedEntityId'.
The statement has been terminated..


To display which Agent is sending the Stale Data use the below commandlet

get-monitoringobject -id < HealthServiceId>
Ex: get-monitoringobject -id e840b3ad-86d3-d373-1970-4c8b39f171c2

This will display the agent name which is causing the issue. Follow the below steps to resolve the issue.

1.     Login to the effected server
2.     Stop the System Center Management Service
4.     Start the System Center Management service.

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